SHIPPING & RETURNS
Shipping
We carefully process and ship all orders as quickly as possible. Once your order has been shipped, you will receive a Track & Trace link by email so you can easily follow your delivery.
Estimated delivery times:
- Germany, France, Netherlands & Belgium: 2–5 business days — FREE shipping
- Spain & Italy: 2–5 business days — FREE shipping
- Norway, Sweden & Denmark: 2–5 business days — FREE shipping
- Rest of Europe: 3–6 business days — FREE shipping
- Rest of the world: 4–8 business days — FREE shipping on orders over €120
Please note that delivery times are estimates and may vary depending on the destination, carrier and circumstances outside our control.
If you have any questions regarding the delivery of your order, please contact us at info@sneaker-collective.eu.
Returns & Exchanges
Not completely satisfied with your order or does the item not fit as expected? No problem.
We offer a 14-day return or exchange policy if you are not happy with your order for any reason. The 14-day return period starts from the day your order is delivered.
Return conditions:
- Products must be unworn, unused and returned in their original condition
- Items must be returned within 14 days of delivery
- Return shipping costs are at the customer’s own expense
- Products should be returned with their original packaging and included accessories
- Please contact us before returning your order so we can provide you with the correct return instructions
Once your return has been received and inspected, we will process your return in accordance with our Return Policy.
To request a return or exchange, please contact us at info@sneaker-collective.eu and include your order number.
For more detailed information regarding returns, refunds and exchanges, please refer to our full Return Policy.